Reports and Studies

National 911 Program and Blue Ribbon Panel Current State of 911 Funding and Oversight

This document by the National 911 Program and Blue Ribbon Panel on 911 Funding provides an overview of the state of 911 funding in 2013.

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National 911 Program and NASNA's NG911 & FirstNet Guide for State and Local Authorities

This document published through a cooperative effort between NASNA and the National 911 Program provides a non-technical guide for state and local authorities on NG911 and FirstNet.

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National 911 Program Annual Summary 2017

This document provides a summary of activities, projects, and initiatives within the National 911 Program over the past year. Established by the ENHANCE Act of 2004, the National 911 Program plays a critical role in helping state and local leaders provide optimal 911 services across the country.

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National 911 Program Annual Summary 2018

This document provides a summary of activities, projects and initiatives within the National 911 Program throughout 2018.

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National 911 Program Enhanced 911 Grant Program Final Report

This document by the National 911 Program is the final report for the E911 Grant Program in 2013.

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National 911 Program IAFC NSA NG911 Publication for Leaders in Law Enforcement

This document published in coordination with the International Association of Chiefs of Police, the National Sheriffs' Association, and the National 911 Program provides an overview of NG911 for law enforcement leaders.

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National 911 Program Next Generation 911 Standards Identification and Review

This is the annual compendium of NG911 standards published by the National 911 Program.

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National 911 Program NG911 Guide for Fire Service Leaders

This publication, released in 2018, provides a non-technical guide for state and local leaders in the Fire service to explain NG911 benefits, risks and potential impact on emergency communications.

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National 911 Program NG911 Guide for Leaders in EMS

This publication, released in 2018, provides a non-technical guide for state and local EMS leaders to explain NG911 benefits, risks and potential impact on emergency communications.

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National 911 Program NG911 Interstate Playbook Chapter 1

This document published by the National 911 Program in collaboration with 911 state administrators in Iowa, Minnesota, North Dakota, and South Dakota provides recommendations for how to connect two or more state 911 systems in the next generation environment.

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National 911 Program NG911 Interstate Playbook Chapter 2

Chapter 2 of the Playbook addresses helpful information for states and regions, including NG911 standards to consult when planning a transition, lessons learned and test scenarios.

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National 911 Program Profile Database Progress Report

This is a collection of the annual National 911 Program Profile Database Progress Reports developed by the National 911 Program. The reports contain information that can be used to characterize the status and basic functions of State 911 agencies, as well as to measure and report on their progress in implementing advanced 911 systems using technology and operations. This data is useful to States and 911 stakeholders in the development of effective policies, planning and implementation strategies at all levels of government.

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National 911 Program Review of Nationwide 911 Data Collection

This is a collection of annual reports released by the National 911 Program summarizing national 911 data collected each year.

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State Assessment Resources

National 911 Program Peer Assessment Handbook 2017

This handbook, published in 2017, is a guide for peer assessors participating in the statewide 911 system assessment process.

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National 911 Program State Assessment Guidelines Synopsis Chart

This chart is for use during state 911 assessments to assess the level of achievement for milestones toward Next Generation 911.

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National 911 Program State Assessment Handbook 2017

This document, published in 2017, is an updated handbook for use during a 911 state assessment

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National 911 Program State Assessment Job Description 2018

This “job description”, published in 2018, provides background information, qualifications, commitment and compensation for those interested in becoming peer state 911 assessors.

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National 911 Program State Assessment Overview Presentation Template 2017

This PowerPoint, published in 2017, is a presentation template for use during a 911 state assessment.

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National 911 Program State Assessment Process Cost Estimate 2018

This document offers a detailed cost and hours estimate to complete the statewide 911 system assessment process as of 2018.

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National 911 Program State Assessment Report Template 2017

This Word document serves as a template guidelines assessment report during state 911 assessments.

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Additional Resources

Guidelines for Developing a State NG911 Plan

This resource offers a model plan and tips to facilitate NG911 planning for states and jurisdictions.

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Guidelines for State NG911 Legislative Language

This resource provides examples and legislative language that facilitates the deployment of NG911.

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National 911 Program NG911 Procurement Guidance

This document published by the National 911 Program provides PSAPs Next Generation 911 procurement guidance in the areas of contract negotiations, establishing scope of work documents, and creating service for the NG911 system once upgrades are complete.

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National 911 Program Public Safety Information on "Swatting"

This fact sheet by the National 911 Program is a guide for PSAPs in the incident of false reporting of an emergency ("swatting").

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National 911 Program State of 911 Webinars

This is a link to the archived slide decks and recordings of the State of 911 Webinar series. Webinars are held every other month and typically include presentations from a federal- and state-level 911 stakeholder. Webinars provide useful information about planning, design and implementation of NG911.

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