Published Apr 2023
One Year In: Highlights in ‘Advancing 911 Across the Nation’
Closing in on his first year as coordinator of the National 911 Program, Brian Tegtmeyer reflects on progress made.
10 Ways to Honor the Country’s Public Safety Telecommunicators
Learn how national organizations are celebrating National Public Safety Telecommunicators Week, held April 9-15, 2023, and the resources available to you.
Creative Approaches to Telecommunicator Training and Public Education
In honor of National 9-1-1 Education Month, Kristin McKinney of the North Central Texas Emergency Communications District shares ideas and inspiration for PSAPs/ECCs.
Survey: More Than Half of 911 Centers Face Staffing Crisis
A new study of hundreds of U.S. 911 centers paints a compelling picture for staffing, recruitment and retention of telecommunicators.
911 Essentials: What’s New on Docs & Tools
The National 911 Program offers a variety of industry resources vetted by 911 experts and your submissions are always welcome! Take a look at what’s new and popular on Documents & Tools right now.