NG911 and FirstNet

The National 911 Program worked with leaders in law enforcement to create a non-technical guide for law enforcement professionals to learn about the benefits Next Generation 911 will provide for them. Filled with detailed graphics, case studies and informative articles, the NG911 Guide for Leaders in Law Enforcement visually depicts the multiple ways NG911 will enhance police department operations. It explains the impact it will have on law enforcement leaders, offers a helpful checklist of activities and includes resources that chiefs may use to learn more and support the transition to NG911.

Digital Edition

Next Generation 911It’s important for the law enforcement community to know why operating in a Next Generation environment is critical to saving lives. This comprehensive guide offers readers a glimpse into the current state of 911, the value NG911 adds to PSAPs and police department operations and important considerations when implementing NG911.





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Articles Infographics

Next Generation 911The guide includes articles that describe NG911 and demonstrate the impact advanced emergency communications will have on law enforcement. A case study of Massachusetts’ transition to NG911 explores challenges that were overcome, benefits to the community and advice to other states preparing for their NG911 upgrade.


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Next Generation 911A number of resources are available to help leaders in law enforcement learn more about NG911 and share that knowledge with others. Materials available for download include articles, slide decks, infographics and videos.



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