The "State of 911" Webinar Series

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September 2018

Digital NG911 Readiness Checklist, Coordinating 911 and DoD Activities in Washington State

Learn more about how the NG911 Readiness Checklist – a resource developed by the FCC’s TFOPA – may soon be easier to use when a new digital version is released by the Join SAFECOM/NCSWIC NG911 Working Group. Learn about the intent of the self-assessment tool and how the development of an online version is progressing for state and local agency use.

Interaction between DoD and state and local partners differs drastically state-by-state and across the country. The Washington State Enhanced 911 Office shares how it strives to develop a consistent statewide coordination solution that meets the needs of the state, local partners and the three major DoD hubs within the state.

Speakers Include:

David Furth, Deputy Chief, Federal Communications Commission Public Safety and Homeland Security Bureau
Mark Bucholz, Director, Williamette Valley 911 Communications Division and Chair of the Join SAFECOM/NCSWIC NG911 Working Group
Gerald Jaskulski, DHS Office of Emergency Communications (OEC) and Federal leader for the Join SAFECOM/NCSWIC NG911 Working Group
Adam Wasserman, Washington State Enhanced 911 Coordinator

July 2018

Lessons Learned: 911 Governance System Collaboration

For the past year, 911 administrators, statewide interoperability coordinators, governors’ offices, legislators and others have met state-by-state to collaborate in developing action-oriented plans to enhance state governance structures in emergency communication. Hear lessons learned and the benefits of participating in these workshops.

Sponsored by the National Governors Association and the Department of Homeland Security’s Office of Emergency Communications, the workshops have convened in 26 states to date. Speakers from DHS discuss the impact of the workshops and address what’s next in helping states collaborate internally to ensure optimal governance customized for the needs of each state. A representative from a participating state discusses work plans drafted at the workshop and lessons learned throughout the process of collaboration.

Speakers Include:

Michael Garcia, Policy Analyst, National Governors Association
Mark Grubb, IT Specialist, US Department of Homeland Security

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May 2018

Advancing 911 Through National Initiative, Training & Grants

Numerous federal efforts are underway to advance 911 throughout the country, from developing new resources and professional development to grants. In this webinar, learn the latest updates on current federal projects that advance 911 emergency communications, and the statuses of the Next Generation 911 Cost Estimate and 911 Grant Program.

In addition, learn how a training program in Tennessee became the catalyst for increased professionalism, customer service and commitment. More than 10,000 contact hours of training significantly impacted the major roles in the 911 Center, possible through funding by the Tennessee Emergency Communications Board (TECB).

Speakers Include:

Laurie Flaherty, Coordinator, National 911 Program
Jamison Peevyhouse, ENP, Training Coordinator, Tennessee Emergency Communications Board

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February 2018

The Power of Text

More than 6 billion texts are sent in the U.S. every day. As one of the most common means of communication, texting has evolved as cell phones have transformed from their first introduction in the 1980's to the smart phones we use today. In this webinar from the National 911 Program, two experts share how they've used the convenience, flexibility and power of text to improve emergency communications and save lives.

The Crisis Text Line helps Public Safety Answering Points (PSAPs) collaborate to aid people in their time of need. Garrett Shotwell from the Crisis Text Line provides an overview of this free, 24/7 service that supports suicidal victims and people in crisis via text.

When Minnesota embarked on the initiative to provide text-to-911 services across the state, they didn't just start from scratch; instead, they focused on applying what they already knew well - existing radio regions - to this new service. Dana Wahlberg from the Minnesota Department of Public Safety offers an overview of the state's regional approach, and shares pointers on how to create a successful communications plan.

Speakers Include:

Garrett Shotwell, MSW, LSWAIC, Head of Supervision and Active Rescue Lead at Crisis Text Line
Dana Wahlberg, Director for the Minnesota Department of Public Safety/Emergency Communications Networks Division