The National 911 Program
America’s 911 systems have been the lifeline to public safety for over half a century.
EMERGENCY ASSISTANCE IS NOT
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Important Issues in 911
The National 911 Program and the 911 community continue to advance these important issues in emergency communication.
911 & FirstNet
Together, they can deliver critically-needed access to public safety.
911 Stats & Data
Nationwide data collection improves understanding of 911 systems.
911’s Role in Post-Crash Care
The right care and transport decisions improve outcomes for crash victims.
Costs & Funding
Explore issues related to funding of 911 and expected costs for NG911.
Cybersecurity
Planning and risk mitigation, a key element of today’s 911 systems.
Legislation & Policy
State and local legislation impact 911 services across the country.
Next Generation 911
The digital system upgrade replacing the country’s analog infrastructure.
Telecommunicators & Training
Training, recruitment and classification are key for optimal 911 services.
Current Projects
Access a variety of resources from the 911 community vetted by a panel of 911 stakeholders or submit one for review.
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Aug 29, 2023
Jul 18, 2023
The Latest 911 Connects Issue
Issue #14
It’s been nearly a year since I joined the NHTSA’s National 911 Program. The months have flown by,
Since the first National Public Safety Telecommunicators Week (NPSTW), the momentum behind this
There’s a lot the public doesn’t know about 911. That’s what makes National 9-1-1 Education
The staffing crisis within emergency communications is not new, but there’s reason to believe the
NHTSA's National 911 Program collects and makes available a variety of resources shared by the
