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NHTSA's National 911 Program

America’s 911 systems have been the lifeline to public safety for over half a century.


Documents & Tools

Access a variety of resources from the 911 community vetted by a panel of 911 stakeholders or submit one for review.

State of 911 Webinar

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Recent Webinars

Workforce Evolution & Statewide 911 Recruitment Campaigns

Jan 9, 2024

This webinar series is designed to provide useful information for the 911 stakeholder community about Federal and State participation in the planning, design, and advancement of 911. It includes real Workforce EvolutionNationwide, 911 Answering Points are struggling to hire and retain staff. Tina Buneta, Director of Aurora 911, will share her insights on the cultural evolution through challenging
National Strategy for GIS in NG911 & TIM Awareness

Nov 14, 2023

National Strategy for GIS in NG911This session will provide a review of the NHTSA National 911 Program’s GIS project including a discussion of Federal discovery, guidance and strategic initiatives

The Latest 911 Connects Issue

Issue #15

How Cyber-Resilient is Your 911 Center? Federal Agency Provides No-Cost Guidance

This year marked the 20th anniversary of Cybersecurity Awareness Month (October 2023). There’s never Emergency communications are not immune to cyber-crime, of course, but how well-protected are 911 says Ryan Ford, requirements manager for Cyber Resilient 911 (CR911) at Cybersecurity &

What We Learned from the GIS Assessment Project

40 seconds. That’s about how long it takes for a call to be transferred to the correct 911 center GIS is essential to NG911 migration, but not everyone understands its value or indeed the value of

A Systems of Systems: Getting CADs to Work Together

The pervasive public safety saying applies to emergency communication technologies too: If you’ve Here are some highlights of the project’s work:Project participants included 911 centers in 11

In Case You Missed It: Recent “State of 911” Webinars & Docs & Tools

Life gets busy, we know. That’s even more true for those who work in emergency communications which The National 911 Program’s Docs & Tools is a rich resource for and from 911 professionals.