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Calling 911

EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEBSITE

In an emergency, dial 911 from your phone immediately.

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.

When you call 911, be prepared to answer the call-taker's questions, which may include:

  • The location of the emergency, including the street address

  • The phone number you are calling from

  • The nature of the emergency

  • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Remember, the call-taker's questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Do not hang up until the call-taker instructs you to do so.

Explore frequently asked questions about calling 911.

THINGS TO KNOW BEFORE CALLING 911 DURING THE CORONAVIRUS PANDEMIC

The nation’s 911 centers are available to provide EMERGENCY assistance. Please be mindful of how and when to dial 911. If you have come in close contact with someone who has been diagnosed with the Coronavirus or have symptoms such as fever or cough, please call your healthcare provider - not 911. If you do not have a healthcare provider, contact your local health department for instructions.

DO CALL 911 if you develop symptoms requiring emergency assistance such as:

  • Difficulty breathing or shortness of breath

  • Persistent pain or pressure in the chest

  • New confusion or inability to arouse

  • Bluish lips or face

If you think you may have been exposed to the Coronavirus, notify the call-taker immediately so the telecommunicator can better inform responders how to take care of you and protect themselves from exposure. Be prepared to answer a few questions from the telecommunicator about your symptoms and possible exposure to Coronavirus to help dispatch an appropriate emergency response.

Last Updated: 06/08/2022