911 Stats & Data

Collecting and sharing nationwide 911 statistics helps the 911 community better understand the state of the industry, including progress toward Next Generation 911 (NG911) and the implementation of various funding and governance models. The data can have a significant impact on a state’s ability to make the case for additional funding, legislative changes and more.

National 911 Profile Database

The National 911 Program and the National Association of State 911 Administrators (NASNA) work together each year to assemble voluntarily submitted data on the current status of 911 operations and progress toward NG911 from state 911 administrators. The National 911 Profile Database maintains state-specific and benchmarking data, which is later analyzed for trends and findings in the annual National 911 Progress Report.

State and Sub-State Data

The National 911 Program also partners with the National Emergency Number Association (NENA) to offer a more complete picture of 911 data across the country.

NENA collects data at the county level to determine the status of 911, helping to identify gaps and barriers, and track progress toward NG911. The National 911 Program combines the data collected through the National 911 Profile Database with the data collected by NENA to create the Review of Nationwide Data Collection report, featuring national, state and county level data about 911 systems. The report includes the NG911 Progress Snapshot, updated every year.

Take a look at the annual combined reports:

2017 NG911 Progress Snapshot

Many states and localities are planning for and making the transition to NG911 now. Annually, the National 911 Program collaborates with 911 associations to gather the most recent information about nationwide progress toward NG911.

2017 NG911 Progress Report

More Information

Strategic Planning for Collection and Use of Nationwide 911 Data