NG911 Roadmap: Connecting Systems Nationwide

Many states are implementing Next Generation 911 (NG911) and looking to interconnect their systems. To establish a nationwide 911 "system of systems," several technical and non-technical tasks must be completed.

In 2018, the National 911 Program convened a project team of 911 experts to solicit tasks and ideas from the community for a National NG911 Roadmap, a blueprint to ensure end-to-end interoperability of NG911 systems across the country.

What's Happening Now

NG911 Roadmap: Pathways Toward Nationwide Interconnection of 911 Services, released in June 2019, identifies what tasks must be tackled – by all members of the 911 community – to achieve this national goal.

The document does not assign task responsibility because the 911 community is best suited to identify which entity can best complete the task. Federal responsibility in this effort is to coordinate and manage the list, and individuals, agencies and organizations across the country are encouraged to take on the specific issues and activities listed.

The NG911 Roadmap is divided into five primary goals of technical and non-technical activities that must be completed at the national level to achieve a nationwide, fully integrated NG911 system of systems. Click the graphic below to view the specific tasks within each goal and opportunities for the 911 community to move NG911 forward.

For any questions about the NG911 Roadmap, please contact