Strategic Planning for Collection and Use of Nationwide 911 Data

A nationally uniform 911 data system can improve the industry by providing essential information to assist strategic planning, governance decisions and operational improvements at all levels of governments, private sector companies and other stakeholders. While various efforts have taken place to regularly collect 911 data at the state and sub-state level, such as through the 911 Program’s National 911 Profile Database, challenges exist in comparing non-standardized data across states.

In 2016, the FCC’s Task Force on Optimal PSAP Architecture (TFOPA) recommended the creation of a nationally uniform 911 data system. The National 911 Program will form a project team of 911 experts to create a strategic plan for a nationally uniform 911 data system and initiate its implementation.

The nationally uniform 911 data system may contain:

  • Uniform data elements for all Computer Aided Dispatch (CAD) data
  • Data associated with the operation of local and state 911 systems
  • Extensible Markup Language (XML) or other schema that enables the collection, analysis and sharing of standardized administrative, operational, financial and CAD data from 911 calls

The final Strategic Plan for Collection and Use of Uniform Nationwide 911 Data is expected to be released in March of 2019.

Questions regarding the Strategic Plan for National 911 Database and Implementation can be sent to