A Hub for 911 Policy, Information & Leadership
Issue 10
NG911 for Telecommunicators: A New Resource
The non-technical publication is aimed specifically at our ‘first first responders’ to explain what to expect as emergency communications evolve across the U.S.
Most important, the publication makes clear just how essential telecommunicators are and will be to the successful implementation of NG911 networks and related technologies.
The National 911 Program has created a series of publications about the specific benefits of NG911 for public safety leaders in fire, law enforcement and EMS. The newest entry in the series is the just-released “NG911 for Telecommunicators,” focused on helping 911 professionals at PSAPs/ECCs around the country better understand the benefits and potential of the next-generation network.
“This publication explains NG911 in clear, non-technical language to give you a better sense of how the transition might take place at your center,” says Harriet Rennie-Brown, Executive Director of the National Association of State 911 Administrators (NASNA). “Like any big change, this one won’t be easy or fast. But it is necessary.”
“NG911 for Telecommunicators” includes:
“It’s telecommunicators — not the technology — that are the most precious resource,” says Lee Ann Magoski, ENP, director of emergency communications in Monterey County, California. “It’s not next generation that makes 911 work, it’s the dispatchers that are doing the job, day in and day out.”
Download “NG911 for Telecommunicators
In This Issue
Thank You, Telecommunicators
NG911 for Telecommunicators
CPR LifeLinks in Action
Iowa State 911 Assessments
DOD Honors Telecommunicators