NHTSA's National 911 Program
America’s 911 systems have been the lifeline to public safety for over half a century.
If you're experiencing an emergency,
call 911 immediately.
EMERGENCY ASSISTANCE IS NOT
AVAILABLE THROUGH THIS WEBSITE.
Important Issues in 911
The National 911 Program and the 911 community continue to advance these important issues in emergency communication.
911 & FirstNet
Together, they can deliver critically-needed access to public safety.
911 Stats & Data
Nationwide data collection improves understanding of 911 systems.
911's Role in Highway Safety
The right care and transport decisions improve outcomes for crash victims.
Costs & Funding
Explore issues related to funding of 911 and expected costs for NG911.
Cybersecurity
Planning and risk mitigation, a key element of today’s 911 systems.
Legislation & Policy
State and local legislation impact 911 services across the country.
Next Generation 911
The digital system upgrade replacing the country’s analog infrastructure.
Telecommunicators & Training
Training, recruitment and classification are key for optimal 911 services.
Access a variety of resources from the 911 community vetted by a panel of 911 stakeholders or submit one for review.
Sign up to receive updates on the State of 911 Webinar Series.
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May 20, 2025
Mar 18, 2025
The Latest 911 Connects Issue
Issue #15
This year marked the 20th anniversary of Cybersecurity Awareness Month (October 2023). There’s never Emergency communications are not immune to cyber-crime, of course, but how well-protected are 911 says Ryan Ford, requirements manager for Cyber Resilient 911 (CR911) at Cybersecurity &
40 seconds. That’s about how long it takes for a call to be transferred to the correct 911 center GIS is essential to NG911 migration, but not everyone understands its value or indeed the value of
The pervasive public safety saying applies to emergency communication technologies too: If you’ve Here are some highlights of the project’s work:Project participants included 911 centers in 11
Life gets busy, we know. That’s even more true for those who work in emergency communications which The National 911 Program’s Docs & Tools is a rich resource for and from 911 professionals.
